Why PayNW?

Find out more about our Payroll & HCM Solutions and white-glove service

We understand that navigating the world of payroll and HCM can feel overwhelming, and we are here to make it easier for you. At PayNW, we believe that payroll and HCM should be simple, efficient, and stress-free.

 

Partnering with PayNW means:

Accurate and timely payroll

Organized HR admin, from hiring to benefits

Dedicated, named support; no chatbots involved

Our reliable features and hands-on, personalized service model reduce complexity for our clients and provide the confidence that their payroll and HR processes are in expert hands. Read on to find out more about what makes us different from big-box providers, and understand how to know if there might be a fit for us to work together. 

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pinwheel-logo How Do I Know if PayNW is a Fit?

PayNW specializes in serving organizations with 20 or more employees that are navigating growth, complexity, or transitions in their payroll and HR systems. These clients benefit most from PayNW’s high-touch support, robust features, and scalable platform.

We are proud to partner with clients from a wide array of industries. We help companies save time and strengthen internal safeguards that protect regulatory compliance, no matter who they work with or the structure of their daily operations.

What Industries Does PayNW Serve?

PayNW's system is industry-agnostic, including those with complex scheduling and compliance requirements. 

Many industries have proven success stories with PayNW, including:

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Healthcare and Social Services:

These industries often deal with intricate scheduling, labor compliance, and unique employee classifications. PayNW’s system is designed to support these complexities, making it easier to manage  shifts, overtime, and accruals accurately. PayNW is particularly valuable for 24-hour operations, where shift tracking and overtime compliance are key.

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Hospitality:

Similar to retail, the hospitality industry, especially businesses with 24-hour, multi-location operations such as restaurants and hotels, faces complex scheduling and payroll needs. PayNW supports these businesses by streamlining payroll, scheduling, and labor law compliance across multiple locations.

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Manufacturing and Distribution:

Companies managing hourly workers, rotating shifts, and detailed overtime calculations benefit from PayNW’s tools that simplify payroll and ensure compliance with labor laws. This is particularly valuable for multi-location operations.

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Nonprofits:

Nonprofits often operate with lean teams and tight budgets. PayNW provides cost-effective solutions that automate payroll and HR tasks, enabling these organizations to focus more on their mission and less on administrative burdens.

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Private Schools: 

Private schools often have specific payroll and HR needs, especially when managing teachers, administrators, and part-time staff. PayNW provides tailored solutions that address these requirements, including flexible scheduling and compliance tracking, to ensure smooth payroll processing for educational institutions.

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Professional Services:

Professional firms, such as legal or consulting practices, benefit from PayNW’s ability to streamline payroll, compliance, and reporting, freeing up time for client-facing priorities.

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Retail:

Retail businesses with hourly workers and fluctuating schedules benefit from PayNW’s tools that simplify  payroll, timekeeping, and compliance. Our system is especially valuable for multi-location operations, where managing consistent payroll and tax compliance across different sites is critical.

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Transportation and Logistics:

Businesses in this sector, especially those with varying schedules and hourly employees, benefit from PayNW’s payroll and scheduling features.

How Does PayNW Benefit All Business Sizes?

PayNW's system is scalable and adaptable. Whether you're a small, local operation or have a large multi-state structure, we can help you save time on payroll and HR. 

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Organizations with 50+ Employees:

  • Businesses of this size often face new challenges, such as meeting ACA (Affordable Care Act) requirements, managing growing headcounts, and handling increasingly complex payroll and HR needs.

Businesses with Fewer than 50 Employees:

  • Small businesses (under 50 employees) also benefit from the same personalized, scalable service. A key consideration for businesses under 50 is ensuring that someone, often not the owner, handles payroll. PayNW supports this by offering a system that makes payroll processing easier, even with smaller teams. Clients in this category can still expect the flexibility of PayNW’s system, as it grows with their business needs.

What Key Characteristics Do Our Clients Share?

Transitioning from Manual Processes:
  • Businesses still relying on manual payroll and HR workflows often face inefficiencies and errors. PayNW helps these organizations transition to automated systems that save time and reduce the risk of mistakes.
  • The platform’s user-friendly tools ensure that teams can adapt quickly, even if they have been managing processes manually for years.
Businesses Using Multiple Systems Looking to Streamline:
  • Many businesses face the challenge of juggling multiple software platforms for payroll, HR, and timekeeping. PayNW excels in helping these organizations consolidate and simplify by providing
    a single, integrated platform that can manage all  aspects of payroll and HR. This reduces complexity,  streamlines processes, and ensures smoother operations.
Businesses Using Big-Box Providers Seeking Personalized Support:
  • Some businesses are currently working with larger payroll providers but still find themselves struggling with impersonal service or lacking the flexibility they
    need. PayNW offers a high-touch, personalized approach that provides all the robust features of a big-box provider while offering direct, hands-on support, no more navigating phone trees or waiting for help.
Upgrading from Basic Systems:
  • Organizations outgrowing entry-level software or in-house methods often seek more robust, enterprise-level solutions. PayNW provides the advanced functionality needed to manage growing teams and complex operations while still offering ease of use.
  • Clients appreciate that PayNW’s system scales with their business, so they do not need to worry about outgrowing the platform.
Growth-Oriented:
  • Companies experiencing rapid growth or expanding to multiple locations often face heightened complexity in payroll and HR. PayNW is built to scale with your needs, offering solutions that handle this
    added complexity without creating unnecessary overhead.
  • Whether it is managing multi-state compliance or integrating timekeeping across several sites, PayNW simplifies the process, helping growing businesses focus on their goals.
Seeking an Extension of Their Team:
  • Clients who value high-touch, relationship- based support thrive with PayNW. By taking on administrative and compliance-heavy tasks, PayNW allows HR and payroll teams to focus on strategic initiatives.
  • The dedicated account representatives and  proactive communication ensure clients always feel supported, whether it is during implementation or daily operations.

By partnering with PayNW, businesses gain more than a payroll provider, they gain a trusted ally capable of simplifying complexity and supporting growth in a way that feels personalized and effective.

Download the Buyer's Guide Everything you need to  know about working with PayNW, in PDF form.  

pinwheel-logoHow Much Does it Cost?

The value of our service and scalability truly shine when our system is used to manage teams with 20 or more employees.

Typical Pricing Range

Most clients find that costs generally fall between $18 and $25 per employee per month, though the exact figure depends on your specific needs and choices. Whether you are adding timekeeping, payroll, or HR modules, the flexibility of our system ensures that you are only paying for what you truly need.

How Pricing is Determined

At PayNW, we take the time to understand your business and tailor pricing based on your unique requirements. Here is how we calculate costs:

  • Discovery Process: We start with a discovery call to learn about your current systems, processes, and challenges. This conversation helps us identify which features and modules align with both your immediate and long-term goals.
  • Interactive Demo: During the demo, we walk you through the system’s relevant features, focusing on how they can address your challenges and improve efficiency. We work to build a configuration that meets your needs without adding unnecessary complexity or costs.
  • Transparent Configuration: Based on your selected features and employee count, we provide a clear pricing structure, so there are no surprises. If your business requires custom integrations or multi-location setups, we discuss any additional one-time setup fees upfront.
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What Influences Pricing?

  • Selected Features: Costs depend on the modules you choose, such as payroll, HR, timekeeping, or onboarding. PayNW’s scalable model allows you to adjust features as your needs evolve, and costs adapt accordingly.
  • Employee Count: Pricing is structured per employee, so while larger organizations may see a higher total cost, the per-employee rate remains consistent.
  • Complexity of Setup: Businesses with unique requirements, such as multi-location setups or custom integrations, may incur additional setup costs during implementation.
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Value Beyond the Numbers

  • Direct, Personalized Support: Unlike many providers, PayNW offers support without phone trees. You have direct access to your dedicated representative and their backup team, ensuring that you always have someone to assist you.
  • Operational Efficiencies: By automating payroll and HR processes, PayNW saves you time and effort, allowing your team to focus on strategic initiatives instead of getting bogged down in administrative tasks.
  • Reliability and Trust: Our service is designed to grow with your business, so you will always have the tools and support you need as your company evolves.
 

By choosing PayNW, you are not just investing in a payroll and HR system, you are partnering with a team that is dedicated to making your processes easier, more efficient, and secure.

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pinwheel-logoWhat Makes You Different from Big-Box Providers Like Paycom, ADP or Paychex?

PayNW stands out from larger payroll and HCM providers by offering a highly personalized, hands-on approach to service and support. Clients who value relationship-based interactions over impersonal, high-volume systems particularly appreciate this difference.

 

Key Differentiators

  • Direct Access to Support:
    • Each client is assigned a dedicated account representative who is your go-to contact for all questions and concerns.
    • Unlike larger providers, there are no phone trees to navigate. You can contact your rep directly via phone or email, and if they are unavailable, a backup team steps in to ensure you always have support.
  • Team-Based Backup Support:
    • If your primary account rep is not available, a backup team, familiar with your account, will provide uninterrupted assistance, ensuring service continuity even during absences or busy times.
  • Personalized Service Model:
    • PayNW’s representatives take the time to get to know your unique needs and tailor solutions to fit. This personalized approach builds trust and ensures that the services you receive align with your business goals.
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  • Proactive Communication:
    • Regular check-ins and updates keep you informed about system changes, compliance updates, and best practices. The audit process proactively flags potential discrepancies, including payroll exceeding standard limits, so issues are addressed before they become problems.
  • No Phone Trees:
    • Unlike big-box providers that often send you through automated systems, PayNW makes direct human interaction a priority, giving you a more approachable and responsive experience.
  • Scalability Without Complexity:
    • While larger providers may bundle unnecessary features, PayNW offers a scalable system where you can choose only the modules you need, with the flexibility to add more as your business grows.

Additional Value for Clients

  • Hands-On Implementation and Training:
    • PayNW provides step-by-step guidance during onboarding to ensure you fully understand the system before going live. This hands-on support simplifies the transition and gives you confidence in using the platform.
  • Focus on Small to Mid-sized Businesses:
    • Unlike large providers that often focus on enterprise-level clients, PayNW specializes in partnering with small to mid-sized businesses, offering tailored solutions that are perfectly suited to your needs and scale.
  • Commitment to Reducing Workload:
    • PayNW’s automation and service model are designed to minimize manual processes, saving you time and reducing administrative burden
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pinwheel-logoConsidering Working With Us?

We're thrilled you'd consider partnering with us. Whether you're ready to move forward now or would like to hear more about our process, including implementation, onboarding, and more, we've got you.

Learn more about our process

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Here's what to expect when you partner with PayNW.

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