Skip to the main content.

Client Testimonials

“PayNW is an excellent alternative to large national payroll and workforce management solution providers. The team really knows how to implement amazing national-scale products and deliver exceptional customer service. As an HR Manager with well over 200 employees and multiple cost centers, linking our accounting system to our people systems by importing into our general ledger is a huge time saver. We appreciate PayNW’s attitude of acting as our partner.”

– Michelle Hohlbein, Trojan Lithograph


“PayNW has really enabled us to implement a reliable, long-term HR and payroll solution in a short amount of time that not only meets our specific needs, but also enhances our overall internal business processes, so we can focus on our core competencies. I would highly recommend PayNW’s workforce management solutions to other non-profits and for-profit organizations alike.”

– Mary Barstad, IDRI


“Since day one I have found working with PayNW to be an absolute delight. From my first calls with each of you, everything has gone exceedingly well. I have found your entire crew to be knowledgeable, professional and exceedingly prompt. It’s made a challenging situation for us in a new jurisdiction much easier, and personally I am very grateful for the opportunity to work with such a great team. You were able to turn around banking requests in just a few hours, and you have been brilliant following up with us while we establish our new procedures. You even constantly monitored the account for our funding to get the pay out on time. First class all round! In short – you guys rock and I wanted to say thanks for everything you have done for us so far.”

– L. S.


“We have made the transition (second payroll was paid today) and it went smoothly. We are back “home” where we belong and are extremely satisfied.”

– Don S., Controller, retailer


“Thanks! How did I get the paperwork so fast?!? Wow!”

– Dani C.


“Having used a wide variety of payroll processors, how does PayNW rate? Well, our company is certainly the most complicated payroll I’ve worked, and so far everyone of our needs has been met: swipe clock, finger recognition, etc.”

– Daniel H.


“Wow!! That is NOT ADP!!! I love it! Thanks very much for a speedy answer and your flexibility!”

– Adele M.


“We are really glad we made the switch from ADP. We would do it again in a heartbeat!”

– M. L.


“You were very helpful in getting our new facility up and running with their swipe clock and finger reader and making sure all employee data is entered. You always go beyond the call of duty and we truly appreciate all of your hard work.”

– Ellen O.


“You truly take exceptional care of your clients and I am glad I am one of them!”

– Kim H.


“I am so pleased with the software & service of PayNW. The ease of entering time and the way it flows to the payroll is fantastic. Having everything in one place, in one system, is a great timesaver. I actually estimate that I save two days per pay period!”

– Lee Ann G.


“Your team has been incredible in the transition. Our communities are excited about the new clocks and software and have echoed the compliments for your team. What we have seen from PayNW reminds us of the some of the great customer service organizations like Disney or Nordstrom, the old school Disney and Nordstrom.”

– Bill S.


“I am sooooo happy to be with your company instead of [a large national provider], what a breath of fresh air!! Thanks for all you do.”

– Mary K.


“I just want to tell you how pleased and delighted I am to have the firm’s payroll in PayNW’s capable hands. Thank you all for the smooth transition, attention to detail and kid-glove treatment.”

– Sue H.


“PayNW’s system is the best fit I have seen for our numerous pay rates and exceptions that are not a part of a normal process. We are now able to continue on our planned growth trajectory while ensuring high practitioner and customer satisfaction by delivering superior service. We would highly recommend PayNW to any other healthcare organizations seeking to streamline their processes with versatile, cost-effective solutions.”

– Carrie Matlock, Echo Locum Tenens


“In addition to enabling us to do things we couldn’t do before, PayNW is a much better match for us in terms of customized solution – a small business provider who knows the needs of a small business. Now we can all work on the same employee record keeping and asset tracking system at the same time. In addition, our new system gives supervisors a lot more freedom to manage employees rather than managing multiple spreadsheets or filling out paper forms.”

– Katie Policar, Community First Bank


“I wanted to send a quick note to you in appreciation for all that [our customer service rep]  has done for us here at [our organization].  He is amazingly responsive, helpful, and an overall joy to work with.  His knowledge and ability to be a go-to person has been instrumental in our success using the PayNW system, despite us throwing a number of curveballs his way. Thank you again to PayNW and all the work that you do, and we look forward to working with you far into the future.

– Nick S, Program/HR Supervisor